What Members Are Saying

Excellent 7,689 reviews on
Rated 4.5 stars TrustPilot Logo
JerryW
Rated 5 stars Verified
Oct 19, 2020

Great experience

Great experience. Was contacted right away. After deciding on a provider, we closed in 30 days.

Richard
Rated 5 stars Verified
Oct 17, 2020

The best refi ever!

The best refi ever!

David
Rated 4 stars Verified
Oct 16, 2020

An easy process and professional…

An easy process and professional service.

CoMaddMax
Rated 4 stars Verified
Oct 16, 2020

Lowest cost for the same rate!

I checked 2 other lenders, one had my mortgage all ready and the other 2 had higher closing costs for the same interest rate. Closing was easy, done at our home and everything went smoothly!

Tim
Rated 5 stars Verified
Oct 16, 2020

Seamless Refi

This was a seamless, accurate and pleasant refinance transaction. Our loan officer was thorough and quick to answer any questions we had.  Thanks!

Janet
Rated 5 stars Verified
Oct 15, 2020

Excellent communication at every stage

Excellent communication at every stage. Easy access to assistance when necessary. Competitive rates.

Jesse
Rated 5 stars Verified
Oct 15, 2020

Great program

Great program. The process was easy and we were amazed that we were able to accomplish everything by email except for the actual signing at closing - which was done outside at our home. Truly wonderful during a pandemic. And we saved money doing it.

Kimberly
Rated 5 stars Verified
Oct 14, 2020

I received three comparable offers…

I received three comparable offers within 30 seconds of entering my request. Two phone calls and 5 emails and I was finished refinancing.

Christopher
Rated 5 stars Verified
Oct 13, 2020

Great Program

Great Program. Used it twice now. Would do it again.

Matthew
Rated 5 stars Verified
Oct 13, 2020

It was easy no hassle and fast.

It was easy no hassle and fast.

Lynda
Rated 5 stars Verified
Oct 13, 2020

The Mortgage Program for Costco Members…

The Mortgage Program for Costco Members is wonderful

John
Rated 5 stars Verified
Oct 13, 2020

Great program

Great program. I have used it 3 times now and will continue to do so and have made numerous recommendations to friends and family.

Rebecca
Rated 5 stars Verified
Oct 13, 2020

Thankful for the Mortgage Program for…

Thankful for the Mortgage Program for Costco members. It was very beneficial to me for my loan. Thank you!

Charles
Rated 5 stars Verified
Oct 12, 2020

everyone was very pleasant to work…

everyone was very pleasant to work with. if I had a question they would get me the answer. The process was very easy

Nabeel Barbour
Rated 5 stars Verified
Oct 12, 2020

Great Service

Great Service, I would recommend it to all of my friends and family.

Curtiss
Rated 5 stars Verified
Oct 12, 2020

The program gave us 5 banks to choose…

The program gave us 5 banks to choose from. The bank was very efficient and helped us with all the steps. We closed on time and saved on the bank fees.

BEN G.
Rated 5 stars Verified
Oct 12, 2020

Great!

Great experience from start to finish

VVM
Rated 5 stars Verified
Oct 12, 2020

Excellent and fast process.

Excellent and fast process.

Christopher Poch
Rated 5 stars Verified
Sep 14, 2020

Found a great rate without a ton of…

Found a great rate without a ton of work. I've already referred someone else!

Avalos Family
Rated 5 stars Verified
Sep 13, 2020

Outstanding customer service

Outstanding customer service. The entire process went smoothly beginning to end. Questions were answered in a very timely matter. Would highly recommend

JK
Rated 5 stars Verified
Sep 12, 2020

Quick and helpful

Quick and helpful. Always fast to respond to any inquiries I had. Highly recommend.

brenda litt
Rated 5 stars Verified
Sep 12, 2020

They made it easy

They made it easy. the contact person was professional and answered questions quickly. The fees were much less than another company I was going to refinance with.

Michael
Rated 5 stars Verified
Sep 12, 2020

Best rates around

Best rates around, easy to work and well-quarantined closing. Great job!

MB
Rated 5 stars Verified
Sep 12, 2020

Smooth process

Smooth process, prompt follow-up and good communication

Ana
Rated 5 stars Verified
Sep 11, 2020

Great service to members

Great service to members. Greatly appreciated seeing the rates being offered upfront. Company selected provided excellent customer service.

Frank
Rated 5 stars Verified
Sep 11, 2020

Fast as lightning

Fast as lightning, competitive rate and customer focused. Notary was sent to my home in the evening for the closing and all other docs were completed online easily and fast.

Lisa
Rated 5 stars Verified
Sep 11, 2020

Easy to use

Easy to use. Prompt replies from chosen lenders. Great fees! Highly recommend.

Christopher
Rated 5 stars Verified
Sep 11, 2020

The process was easy and I was paired…

The process was easy and I was paired up with a great loan officer.

Margaret Rios
Rated 5 stars Verified
Sep 11, 2020

Process was done in a timely manner

Process was done in a timely manner, about 6 weeks during the pandemic. My questions thru email have always been address and followed thru to more questions and immediate answers. Great job!!!

Carol Maloney
Rated 5 stars Verified
Sep 11, 2020

They offered by far the best financing…

They offered by far the best financing options. The company we worked with was knowledgeable, helpful and went out of their way to make it work for us. Thank you!

Ronald
Rated 5 stars Verified
Sep 11, 2020

Having used the program a year ago and…

Having used the program a year ago and again now it was great. Using the same lender was also a plus

Bruce
Rated 5 stars Verified
Sep 11, 2020

We would use it again as they offer the…

We would use it again as they offer the lowest rates and the great quality brokers.

Sam
Rated 5 stars Verified
Sep 11, 2020

The rates were competitive

The rates were competitive. The lender we ended up using was helpful through the whole process.

Eric
Rated 5 stars Verified
Sep 11, 2020

Very good to work with

Very good to work with. Competitive rates and quick response.

Mag
Rated 5 stars Verified
Jun 08, 2020

The program was incredibly easy to use…

The program was incredibly easy to use and the most stress-free mortgage I've ever gotten. I would recommend it to anyone.

Laura
Rated 5 stars Verified
Jun 08, 2020

I closed in 30 days!!

The whole process was very smooth and quick. Everyone I dealt with was very responsive and helpful. I highly recommend the whole team. I closed in 30 days!!

Karen
Rated 5 stars Verified
Jun 08, 2020

Lenders called within minutes of me…

Lenders called within minutes of me submitting requests for quotes. The process was very easy and we closed within 22 days!

Donald
Rated 5 stars Verified
Jun 08, 2020

They were very efficient and took care…

They were very efficient and took care of everything seamlessly

Brandon
Rated 5 stars Verified
Jun 08, 2020

Hit target, best rate.

I was called within minutes of sending in my application with the best rate I found during my whole search process. Their team cleared my loan on time (I was somewhat nervous about this due to covid delays). Happy in my new home.

Matthew
Rated 5 stars Verified
Jun 08, 2020

Fast response & easy process

Very quick response from lenders and easy process even in the midst of the pandemic. Settlement was handled by a notary at our home. I'd definitely use again.

Kemberly
Rated 5 stars Verified
Jun 07, 2020

I had a great experience with the…

I had a great experience with the Mortgage Program for Costco Members. I highly recommend the service.

Nancy Jones
Rated 5 stars Verified
Jun 07, 2020

Outstanding

Outstanding! Personal, efficient, immediate response to any questions. Smoothest refi ever from over 40 years of home ownership. Everything done online except for the few final documents which needed a notary under California law. Notary came to the house.

Ramon
Rated 5 stars Verified
Jun 06, 2020

Low interest rates and closing costs

Low interest rates and closing costs. Mortgage companies choices.Excellent customer service.

Mark
Rated 5 stars Verified
Jun 06, 2020

Outstanding Organization

Outstanding Organization. Great consulting from the sales originator backed by a very strong operations team. What an awesome experience.

Ron W.
Rated 5 stars Verified
Jun 06, 2020

Very attentive and professional care…

Very attentive and professional care and service. Everyone was great to work with. We were able to go to a 15 year mortgage and cut 10 years off our existing mortgage and reduced our payment by $600.00 a month in the middle of the COVID-19 virus. We had very good communication, all via the internet as long as I was not causing delays due to my hectic schedule - they were on the ball and kept everything going smoothly. Thank you everyone for a pleasant experience.

Bayisa
Rated 5 stars Verified
Jun 06, 2020

Streamlined Process

I used to get replies to my calls and emails throughout the refinance process. The process is so streamlined and in my experience if the loan applicant is responsive, the process goes fast and smooth.

salvador
Rated 5 stars Verified
Jun 06, 2020

Great Experience

It is the best and easiest way to do this kind of business. Less expensive and less paper work.

Andrew
Rated 5 stars Verified
Jun 05, 2020

Smooth, all online

Competitive rates and unbeatable discount on lender fees.

Alina
Rated 5 stars Verified
Jun 05, 2020

It was a very clear and efficient…

It was a very clear and efficient process lead by knowledgeable people. I would highly recommend.

Kim
Rated 5 stars Verified
Jun 05, 2020

Ease-of-use was amazing and they follow…

Ease-of-use was amazing and they follow through at every step was great.