What Members are Saying

Excellent 1,318 reviews on
Rated 5 stars TrustPilot Logo
silhouetted profile Michael
Rated ' . $review['rating'] . ' stars Verified
Aug 04, 2019

Easy process

Easy process. Rate was fantastic and the quality of lender was high. Thanks!

silhouetted profile Nancy
Rated ' . $review['rating'] . ' stars Verified
Jul 24, 2019

Easy and understandable process

Easy and understandable process. My loan officer was wonderful to work with and made the process stress free.

silhouetted profile Louis
Rated ' . $review['rating'] . ' stars Verified
Jul 24, 2019

An EXCELLENT service!!

The no cost loan origination and very low fees were truly excellent. I would use this service anytime again. My loan associate was fantastic. Everything was done online until the closing. Easily 5 stars!

silhouetted profile Alandra
Rated ' . $review['rating'] . ' stars Verified
Jul 23, 2019

Great experience..

Great experience... awesome lender! Excellent rates and low signing costs compared to other banks!

silhouetted profile Charlotte
Rated ' . $review['rating'] . ' stars Verified
Jul 23, 2019

Great fee structure and followed…

Great fee structure and followed through with exactly what they said would happen.

silhouetted profile Deanna
Rated ' . $review['rating'] . ' stars Verified
Jul 23, 2019

The whole process was super easy and…

The whole process was super easy and very streamlined.

silhouetted profile Jose
Rated ' . $review['rating'] . ' stars Verified
Jul 23, 2019

I got a great deal

I got a great deal with reduced closing costs and a great interest rate for an FHA Loan.

silhouetted profile Elizabeth
Rated ' . $review['rating'] . ' stars Verified
Jul 23, 2019

Fast, friendly, great rates and easy

Fast, friendly, great rates and easy

silhouetted profile Abhijit
Rated ' . $review['rating'] . ' stars Verified
Jul 23, 2019

Excellent discount received using…

Excellent discount received using costco membership card

silhouetted profile Dorothy
Rated ' . $review['rating'] . ' stars Verified
Jul 23, 2019

Easiest transaction I have ever done

Easiest transaction I have ever done. Everyone was knowledgeable and friendly. Would highly recommend.

silhouetted profile Ronald
Rated ' . $review['rating'] . ' stars Verified
Jul 23, 2019

Very good experience

every thing went smooth as can be for a VA loan. No issues at all

silhouetted profile Rachel
Rated ' . $review['rating'] . ' stars Verified
Jul 23, 2019

Fantastic!

Definitely a really good program that saved me a decent chunk of money!

silhouetted profile Troy
Rated ' . $review['rating'] . ' stars Verified
Jul 23, 2019

Very effective and efficient process

Very effective and efficient process! I?ve been through multiple refinances over the years and this was by far the best experience I?ve had.

silhouetted profile Kyung
Rated ' . $review['rating'] . ' stars Verified
Jul 20, 2019

Excellent!!!!

Excellent!!!!

silhouetted profile George
Rated ' . $review['rating'] . ' stars Verified
Jul 19, 2019

Great service.

Great ! Saved some money, could sure use that at the time of buying my house. Had super service with my loan coordinator. She sure I knew what every step was about, and exactly what to do. Closing went without incident or delay. Now I know what good service really is. Five Stars!!!!!

silhouetted profile Michael M
Rated ' . $review['rating'] . ' stars Verified
Jun 18, 2019

Excellent service was provided by…

Excellent service was provided by Justin Birk! He responds to every question with a detailed and timely answer. Great job Justin!

silhouetted profile Robert
Rated ' . $review['rating'] . ' stars Verified
Jun 04, 2019

The mortgage process was great

The mortgage process was great. The mortgage representative was never pushy and made the deal on my terms not his. It felt really nice and was explained each and every stage of the mortgage process. I would gladly due it again.

silhouetted profile Smette
Rated ' . $review['rating'] . ' stars Verified
Jun 02, 2019

Smooth and Efficient

My process was efficient and the experience was great. Everything was made simple and provided in steps to ensure a smooth process. I was provided options with my rate and my loan officer was readily available to answer questions and made accommodations to fit my unique needs. I would recommend to anyone purchasing real estate.

silhouetted profile Aaron
Rated ' . $review['rating'] . ' stars Verified
Jun 02, 2019

Very positive experience in refinancing…

Very positive experience in refinancing my home.

silhouetted profile Wendy
Rated ' . $review['rating'] . ' stars Verified
Jun 01, 2019

Very responsive

They worked with our short timeline and made it happen. I would highly recommend Robb and his team here in KC.

silhouetted profile KS
Rated ' . $review['rating'] . ' stars Verified
May 31, 2019

The website was easy to use

The website was easy to use. I like the ability to see a quickview of each of the lenders and choose a couple to get quotes from. The lender we chose was absolutely phenomenal in terms of quality and customer service.

silhouetted profile LN
Rated ' . $review['rating'] . ' stars Verified
May 30, 2019

Fast

Fast, reliable, and convenient loan services.

silhouetted profile Jeffrey
Rated ' . $review['rating'] . ' stars Verified
May 29, 2019

Plenty of options and easy to do!!

Plenty of options and easy to do!!

silhouetted profile Warren
Rated ' . $review['rating'] . ' stars Verified
May 29, 2019

Easy, seamless process, great service.

We received the best rate around and great service from the loan officer.

silhouetted profile Sharon
Rated ' . $review['rating'] . ' stars Verified
May 29, 2019

Great experience from first…Review of our refinance

Great experience from first conversation to final signing. Omar was never pushy and answered all our questions with the patience of a saint.

silhouetted profile Frances
Rated ' . $review['rating'] . ' stars Verified
May 29, 2019

Very straightforward

Very straightforward, easy and fast process. Only issue i had was that my loan was sold by the time my first payment was due.

silhouetted profile Steve
Rated ' . $review['rating'] . ' stars Verified
May 29, 2019

Great experience overall.

Great experience overall. Very competitive rates, good service, no reservations recommending the service.

silhouetted profile Patrick
Rated ' . $review['rating'] . ' stars Verified
May 28, 2019

Excellent

Fastest, accurate, friendly, trustworthy and easy to work with! I highly recommend their service.

silhouetted profile Kimberly
Rated ' . $review['rating'] . ' stars Verified
May 28, 2019

Our cash out refinance was complete in…

Our cash out refinance was complete in 3.5 weeks. Amazing service by everyone we dealt with in the process. I will admit I was skeptical doing this on line at first, but after this great experience would not think twice. It was great when we signed closing documents in our own home and did not have to go to make an appointment with a title company and take time off from work.

silhouetted profile Daniel
Rated ' . $review['rating'] . ' stars Verified
May 28, 2019

Easy and smooth process.

Easy and smooth process.

silhouetted profile A G
Rated ' . $review['rating'] . ' stars Verified
May 28, 2019

Wonderful product.

Wonderful product.

silhouetted profile Felix
Rated ' . $review['rating'] . ' stars Verified
May 28, 2019

Extremely satisfied

Extremely satisfied: everything was done quickly, professionally. Thanks

silhouetted profile Michael
Rated ' . $review['rating'] . ' stars Verified
May 28, 2019

Good rates

Good rates, knowlegeable and helpful agents.

silhouetted profile David
Rated ' . $review['rating'] . ' stars Verified
May 28, 2019

It was easy and saved money a winning…

It was easy and saved money a winning combination

silhouetted profile Aaron
Rated ' . $review['rating'] . ' stars Verified
May 28, 2019

Great experience

Great experience. Very easy and efficient.

silhouetted profile Ryan
Rated ' . $review['rating'] . ' stars Verified
May 27, 2019

Highly recommended!

From start to finish, the refinance program was smooth and relatively easy. The professionals I dealt with were knowledgeable and extremely helpful whenever I had a question or concern. Highly recommended!

silhouetted profile Adam
Rated ' . $review['rating'] . ' stars Verified
May 27, 2019

Everything worked out perfectly

Everything worked out perfectly. Quick response times, easy to work with, took care of our loan without any hassles, and best of all they had the best price by far.

silhouetted profile Debbie
Rated ' . $review['rating'] . ' stars Verified
May 27, 2019

Completely satisfied.

Completely satisfied. Great experience and would recommend to friends and family

silhouetted profile Marjie
Rated ' . $review['rating'] . ' stars Verified
May 27, 2019

Everything went according to plan and…

Everything went according to plan and we couldn't have expected more. The staff that we dealt with were professional, timely and courteous. I feel that they worked with us to help us navigate the refinance process.

silhouetted profile Matthew
Rated ' . $review['rating'] . ' stars Verified
May 21, 2019

It was about as easy and quick as you…

It was about as easy and quick as you could hope for, and I got a very competitive rate.

silhouetted profile Amy
Rated ' . $review['rating'] . ' stars Verified
May 21, 2019

Straightforward

Straightforward, honest and seamless process. Would use again.

silhouetted profile Spudz
Rated ' . $review['rating'] . ' stars Verified
May 21, 2019

Easy process and saved on interest for…

Easy process and saved on interest for the long haul over what local mortgage companies were offering.

silhouetted profile Jeffrey
Rated ' . $review['rating'] . ' stars Verified
May 21, 2019

Great refinance program

Refinanced my mortgage. Good rate, low fees, loan closed in 20 days.

silhouetted profile paul m
Rated ' . $review['rating'] . ' stars Verified
May 21, 2019

Most Excellent

Well Done! I picked several lenders, all reached out to me within an hour. All my questions/concerns were addressed immediately and all followed up with me. I highly recommend this service!

silhouetted profile Alice
Rated ' . $review['rating'] . ' stars Verified
May 20, 2019

The mortgage company was top notch

The mortgage company was top notch. Every person I dealt with was thoroughly professional. The were knowledgeable, friendly, and efficient. I could not have asked for a better experience.

silhouetted profile Jan
Rated ' . $review['rating'] . ' stars Verified
May 20, 2019

My experience was excellent

My experience was excellent. It saved money, was expedient, and the loan manager was very knowledgeable. He kept me informed along the way. No problems at all.

silhouetted profile Brad
Rated ' . $review['rating'] . ' stars Verified
May 20, 2019

Cheap fees

Cheap fees, low rates, and easy processing. Couldn?t have asked for anything more.

silhouetted profile Ricky
Rated ' . $review['rating'] . ' stars Verified
May 20, 2019

Easy and painless process

Easy and painless process. The agent assigned to us was prompt and clear every step of the way.

silhouetted profile Lisa
Rated ' . $review['rating'] . ' stars Verified
May 20, 2019

The Mortgage Program for Costco Members…

The Mortgage Program for Costco Members is very user friendly with great rates and excellent mortgage lenders to work with.

silhouetted profile Helen
Rated ' . $review['rating'] . ' stars Verified
Jan 07, 2019

Great Experience

Great Experience! Got a fantastic rate and closed in less than 30 days.

silhouetted profile Daniel
Rated ' . $review['rating'] . ' stars Verified
Jan 06, 2019

So easy

So easy, knowledgeable experts, they do what they say, which is refreshing.

silhouetted profile Raid
Rated ' . $review['rating'] . ' stars Verified
Jan 05, 2019

Excellent experience

Excellent experience. Very helpful team throughout the process. I will come back if needed in the future.

silhouetted profile Bryan
Rated ' . $review['rating'] . ' stars Verified
Jan 05, 2019

Quick and easy

Great response and excellent rates with reasonable fees

silhouetted profile Jcc
Rated ' . $review['rating'] . ' stars Verified
Jan 04, 2019

Easy to use

Easy to use , quick beyond my wildest dreams...efficient

silhouetted profile HEATHER
Rated ' . $review['rating'] . ' stars Verified
Jan 04, 2019

An efficient and stress free…

An efficient and stress free experience. I highly recommend The Mortgage Program for Costco Members.